Jan. 22, 2023 at 2:23 PM EST
"I had the best customer service from Ilene!
I had been looking for some Patience Brewster Christmas ornaments for a friend who had been burned out in a recent fire (yes, I live in Southern California). She had lost all of her Christmas ornaments and I wanted to replace some of them. I tried locally at Neiman Marcus, but twice my order was incomplete and then they were sold out! I got online and found Glassworks and Cheeks in Pittsburg.
Ilene had to special order the ornaments I wanted. She was able to fulfilled my order in record time and made sure my ornaments arrived in plenty of time before Christmas.
Ilene is a pleasure to work with. It’s usually a hassle to special order an item from another company, especially since the customer (me!) lives 3,000 miles away and Ilene won’t get a lot of foot traffic from me.
I love her website and hope I can do more business in the future. If you’re lucky to live close to her shop, you know what I mean.